Introduction
Streamlining asset management. With its powerful life cycle and workflow process management capabilities, managing asset operations and business processes and with the ability to integrate with applications across the suite, customers can customize the experience to suit their specific needs and take their asset management to the next level
In brief
- Lead - Product Design
- Location: Global
Increasing throughput
- Enhancing Collaboration between PMs, Devs, and Design Teams
Fostering a positive and harmonious work environment for PM, Engineering, and Design - Scaling design frameworks through codification and democratization
Implemented Figma to enhance collaboration among UX, Content, PM, and Engineering, simplifying the design process - Standardizing design practices, methods, and processes across Maximo Application Suite
Optimizing Agile processes and templates for efficient work tracking and measurement - Increased the sponsor user program awareness, engagement, and participation
Added 12 new customers to the Sponsor User Program
Work Highlights
IBM Maximo Manage
A holistic view of the application suite enables users to personalize their experiences and meet their goals and responsibilities. The focus is on providing quick access to relevant actions for maintenance managers to respond efficiently to critical tasks and improve maintenance processes.
Scheduler resource leveling
Resource leveling is a project management technique that can greatly benefit customers by ensuring the resources necessary to complete a project are used efficiently.
The highlight of the work:
- Resolves scheduling and resource allocation conflicts
- Utilizes resources to their fullest potential
- Ensures consistent quality of project deliverables
- Manages customer expectations
Graphical view
The Graphical View application is a tool that allows dispatchers to manage, monitor, and track resources graphically on an hourly, weekly, or monthly basis.
The highlight of the work:
- The application features several key functionalities that enhance resource management, including the ability to quickly identify emergent work and dispatch the right crew, schedule work time per shift, and track resource hours by craft and assignment records. Additionally, managers have the ability to modify the availability of resources as needed.
Optimization Report
The Optimization Report is a tool that helps schedulers optimize schedules and improve efficiency by highlighting areas that require attention and providing navigation to a detailed schedule.
The highlight of the work:
- The scheduler initiates the optimization or can be scheduled to run at specific times using configurable parameters.
- Unscheduled work records are displayed in a table with errors or warnings, allowing the user to resolve any issues.
- The report provides the ability to bring work from a backlog into the schedule.
- It also includes compliance reporting with customizable metrics.
- The tool leverages existing objects and methods from core applications and allows navigation to classic applications for more detailed modifications if needed.
Composable dashboards
To unify implementation and architecture using Graphite Framework. It’s crucial to have a solid vision that covers cross-application requirements to ensure a successful re-implementation and enhanced experience through timely and efficient work completion
The highlight of the work:
- Improved implementation and architecture
- Streamlined application and cross-application requirements
- Consistent user experience across products
- Increased efficiency and productivity
Conclusion
In reflecting on this journey, it’s clear that advocating for a user-centered design approach was not just about improving a system; it was about changing a mindset within the organization. The initiative demonstrated that design thinking can drive meaningful innovation, leading to solutions that not only meet but exceed user expectations. This case study serves as a testament to the power of design thinking in transforming challenges into opportunities for improvement and innovation.